EMPLOYERS
FAQ
Never made use of a recruitment company before? Here are some frequently asked questions that will shed some light on what you can expect from us.
Question:
What is the difference between a recruitment company and a labour broker?
Answer:
Recruiters pick through the hundreds of unqualified candidates to get to the handful of suitable candidates so that you don’t have too. Once a successful candidate starts employment, that candidate is an employee of your company. Whereas a labour broker hires candidates to companies either on a long term or short-term basis. These candidates work from your offices but are employed by the labour broker and not your company.
Question:
What are the costs involved to use the services of Lifting Placements?
Answer:
Placement Fees are calculated at a percentage of the candidate’s agreed annual package (includes commissions, bonuses, car allowance/company car and all other benefits) and become due for payment when the candidate commences employment.
Question:
Does Lifting Placements offer a guarantee?
Answer:
Lifting Placements offers a 90 days free replacement guarantee on appointed candidates. To qualify for the guarantee, full payment must be received within 14 days of invoice date. Lifting Placements undertakes to provide a free replacement to the same value of the original placement.
Question:
Can I get my money back?
Answer:
Should the client not require a replacement, the recruiter will issue the client with a 50% credit valid for 12 months.
Question:
What if the staff member does not work out?
Answer:
One of the best reasons to use Lifting Placements is that a free replacement is offered, should a staff member leave your employ within the guarantee period.
Question:
Can we terminate a candidate’s services within the probation period?
Answer:
On appointment, an employment relationship governed by the BCEA (Basic Conditions of Employment Act) is formed between your company and the employee. It is easier to terminate services during a probation period (if specified contractually) due to non-performance or related issues, but guidelines for dismissals in your Disciplinary Procedure as regulated by the LRA (Labour Relations Act) should be followed. Performance appraisals and corrective training should be offered before dismissal. Make sure that the performance appraisals and corrective training are documented.
Question:
Where do you source your candidates from?
Answer:
One advert in one publication is not enough to source the best candidate. For each position a recruitment strategy is formulated. Depending on the position, adverts are placed on up to 8 of the best electronic job boards and the Lifting Placements website and/or printed in local and/or relevant national newspapers.
Question:
Can you do Criminal, Qualification and Credit Checks?
Answer:
Lifting Placements can perform Criminal-, Credit- and Qualification checks on request. Additional test e.g. Drivers License, ID Verification, Employment History, Professional Association Membership and Permanent Residency checks are available.
Question:
Do I have to sign a contract?
Answer:
An acceptance of the Lifting Placements Service Agreement is required, but placement fees only become due once the candidate has commenced employment. Appointing a candidate through Lifting Placements automatically signifies acceptance of Lifting Placement’s Professional Service Agreement.
Question:
How long will it take to find a suitable candidate?
Answer:
Depending on the seniority of the position and the availability of candidates, 10 working days are required to scan the market for the best available candidate. In a skills-short market it can take longer but when candidates are available and with your cooperation, it can be much faster. As a rule of thumb 3 months should be allowed between releasing the job spec and commencement of employment in senior positions, but lesser positions may proceed swiftly.
Question:
Will you discriminate on my company’s behalf?
Answer:
Yes. Less than 5% of candidates considered for a position by Lifting Placements get placed because of stringent vetting procedures. Your company deserves the unfair advantage.
Question:
Do you provide contract staff?
Answer:
Lifting Placements recruits staff for Limited Duration Contracts (LDCs). The employment relationship is between your company and the employee, and Lifting Placements charges a referral fee.
Question:
What is the advantage of using Lifting Placements instead of filling the position yourselves?
Answer:
Using Lifting Placements to recruit on your behalf allows you to focus on your core business instead of working through many CVs, drawing up shortlists, interviewing unsuitable candidates and perhaps not getting it right after all. We only provide you with the best, verified candidates for the position. Our 90 days guarantee means that you will not have to start all over again in the case of a falloff.
Question:
How soon are we liable for costs?
Answer:
Placement fees only become due on commencement of employment. Payment should be made within 14 days in order to retain our guarantee.